Outdoor Black Poly Rattan Hardwood Spa Hot Tub Pool Surround With Storage Area

Document Description Powder-coated steel + eucalyptus tropical hardwood This stylish poly rattan hot tub surround is a versatile accessory for your spa. It gives the spa a chic and modern look, while creating a more functional and user-friendly spa area. Featuring built-in storage area and a cutout section for a power pack, the spa surround keeps all the essentials organised and within arm’s reach. The robust steel frame and weatherproof eucalyptus tropical hardwood can withstand heavy traffic and is highly durable. You are sure to value the convenience, durability and the wicker styling of this tub surround!

Features Robust steel frame Weatherproof eucalyptus tropical hardwood Long lasting PE rattan 12 Month Warranty Suitable for power pack diameter: 42 cm (not included) Specifications Material: PE rattan Frame: Powder-coated steel + eucalyptus tropical hardwood Outer diameter: 283 cm Inner diameter: 203 cm Height: 25 - 55 cm Package Content Item Description Quantity Outdoor Poly Rattan Spa Tub Pool x1 About Us We come to work every single day with one goal in mind. That is 100% satisfaction on every single transaction. We want every customer that buys from us to have the best experience possible from start to finish. We take great pride in creating an easy and seamless transaction with every single order. Payment We accept PayPal for verified secure payments and classifieds board managed payments.

Shipping We provide free shipping to Sydney, Melbourne and Brisbane. Shipping costs to other areas depend on the location and weight of the parcel. Orders are generally shipped from our distribution centre, which is located in Melbourne, the next working day after full payment is received. We regret that our warehouse is not accessible to the public. As such, we do not offer a pick-up option.

Please pay attention to shipping exclusions and enter the postcode of your delivery address in the ‘Postage and Payments’ section of the listing. Applicable postage and handling fees will be displayed. Shipping fees include postage and handling fees. If you have selected registered post, tracking numbers will be provided via classifieds board when your order is dispatched. Dispatch time in Australia is 3 business days or faster.

We work with different courier partners to provide reasonable freight costs and quality service. The type of courier used is dependent upon size and weight of each item and the delivery location. Postage and handling fees are calculated based on the weight and size of each product. Hence discounts on freight costs are not available. Combined postage for different products is not available as size and weight limitations generally prevent items from being dispatched in one consignment.

Some products may be dispatched in more than one carton. Shipping exclusions: PO Boxes Norfolk Island Christmas Island and Cocos (Keeling) Island Australian Antarctic Territo Due to the limited access of our carriers, there are certain postcodes that we are unable to deliver to. Please refer to the list below for more details. We currently dispatch only to addresses within Australia. We ship with: The below table is for your reference to Australia Post’s expected delivery time.

Sending parcels within the same state Service Posted for Delivery Delivery by (business day after posting) Regular parcel Within metropolitan areas of capital cities,or within the same city or town or environs 3-4 days Between a metropolitan area of a capital city and country locations 3-4 days Between country locations 4-5 days Sending parcels to other states Service Posted for Delivery Delivery by (business day after posting) Regular parcel Between Melbourne / Sydney; Melbourne / Canberra; Melbourne / Adelaide 3-5 days(between metropolitanareas) Melbourne / Brisbane; Melbourne / Tasmania; 4-8 days(between metropolitan areas) To other interstate locations Please ask at your local Returns Bachsteiner Australia generally offers a 12-month warranty on all products, unless stated otherwise. Some products will be provided with extended warranty for your peace of mind. Please refer to the product listing for the warranty period. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.

You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. In addition to your statutory rights, Bachsteiner offers a 12-month warranty on all products used for private household use from the date of purchase (unless noted otherwise). Bachsteiner Australia warranty as outlined above and below does not limit or restrict your statutory rights under Australian Consumer Law. You are required to notify Bachsteiner Australia within one working day in the unlikely event that the item arrives damaged or faulty. In addition to a detailed description, you are required to provide images (or a short video clip if more appropriate) of the damage in order to proceed with the warranty process.

Once assessed and approved by our customer service team, you will be contacted to proceed with the return, refund or replacement process. Please do not attempt to return the item without our approval. If any items are received damaged, the customer must notify Bachsteiner Australia within 48 hours of receiving them. Refund generally takes up to 7 working days to process and will notify you once the refund has been processed. However, please allow an additional 5 working days on top for your financial institution to process it.

A refund or replacement will not be provided if products are being misused, mishandled or mistakenly installed. Customers are responsible for following the instructions and advice given by the manufacturers. We accept returns within 14 days after receiving the item by the customer. If one of the following situations applies, please contact our customer service via classifieds board message: • You changed your mind and wish to request a return • Your product was damaged during transit • You wish to make a warranty claim for any product you have purchase • You are not satisfied with any product that you have purchased. Please note that you must comply with all returns instructions provided to you via your registered email address.

All returns must be directed through Customer Service. Please do not return or post items before obtaining instructions from us. If you do, there is a risk that your returned item may not be identifiable and accepted. Applicable freight fees and a 15% re-stocking fee will be deducted from your refund in cases where you changed your mind about your purchase and wish to return the product, or orders cancellation while in transit. Feedback We take customer feedback seriously.

We would like to hear about your experiences with us and hope for all our customers to be completely satisfied with the process. From our classifieds board customer's feedback, you can see we provide excellent customer service. It is unlikely for anything to go wrong. If you experience any problem with our products, please do contact us about your issues so we can resolve it. We are available during business days 10am - 4pm via classifieds board message.

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