Colour: Storm Cloud with Grey Skirt
DIMENSIONS (MM): 2000MM X 2000MM X 900MM
Seating Capacity: 5 Seats, 1 Lounger
Other Colours: Sterling Silver(White) With Grey Skirt
Welcome to our classifieds board Store Need Help? Add to Favourites Shop Home About Us Payment Shipping Returns Feedback New Arrivals Ending Soon Contact Us THE CHICAGO PLUG & PLAY (IN STOCK) Features Waterfall Music Bluetooth System Balboa Controls LED Lighting A luxurious audio system with two high quality speakers and a waterproof remote to enhance your total spa experience. Our Bluetooth system is compatible with a range of media devices. 5 Seats, 1 Lounger 1190 Litres 350 KG 13 AMP 41 JETS 2000MM X 2000MM X 900MM 2KW BALBOA Heater 3HP 2 SPEED Pump Free Cover Free ABS Plastic Base Free Spa Steps Specification Payment Delivery and Requirements Returns Warranty BRAND NEW FOR 2021. A Great family choice tub with five seats and a lounger.
Its square design offers huge internal space. Packed with all the great features of our models including LED mood lighting, premium acrylic and music Bluetooth system. Includes a should massage seat too. SPECIFICATION DIMENSIONS (MM) 2000MM X 2000MM X 900MM FOUNTAINS Yes - LED SEATING CAPACITY 5 Seats, 1 Lounger SPEAKERS Yes -PREMIUM LED WATER VOLUME 1190 Litres BLUETOOTH Yes - PREMIUM WEIGHT 350 KG PUMPS 3HP 2 speed pump STAINLESS STEEL JETS 41 LUCITE ACRYLIC SHELL Yes - PREMIUM ELECTRICAL REQUIREMENTS 13AMP COVER AND STEPS INCLUDED Yes CONTROLS BALBOA TP500S OZONE TECHNOLOGY Yes - PREMIUM HEATER 2KW BALBOA MAINTENANCE FREE CABINET Yes LED LIGHTS Yes - PREMIUM WATERFALLYes We have four options to choose from: Cash on Delivery (deposit needed) Cheques (All cheques must clear on delivery) Bank Transfers Credit or debit card *Refunds will be subject to our standard terms and conditions. Please note deposits are non-refundable.
Please take the time to read this information carefully, as it will provide you with the information you will need to ensure the safe, secure, and timely installation of your new spa. The following sections are guidelines on how to prepare for delivery and set-up of your new spa. Specifically covered are site selection, delivery access, ground preparation, and electrical requirements. Remember to carefully read the Owner's Manual that accompanies your spa. Before signing for any delivered items, please make sure that you have inspected the packaging for damage and if necessary take photographs.
We cannot be held responsible for any claims made for damaged items once the goods delivered have been signed for. Kerbside Delivery - (included in our prices within 150miles**) Luso Spas will send a single delivery driver and ask that at least one fit able-bodied person be available to assist with removing the tub from the trailer. Delivery and Position - ASK FOR QUOTE Luso Spas will send a two-man team and ask that at least one fit able-bodied people be on site to assist with moving the tub into position. Positioning and installation - ASK FOR QUOTE - our two-man delivery team will position the hot tub and install the hot tub to its power supply. Depending on what hot tub is purchased will depend on power needed.
No cable is provided with the hot tub. You will also get a basic guide of the hot tub. Positioning, installation and commission - ASK FOR QUOTE - our two-man delivery team will position; install and fill up the hot tub up with water. They will also sanitise your spa. They will do a full check of the hot tub before leaving for peace of mind.
Collection - FREE - this covers the use of paperwork. **(ANY DELIVERIES OVER 150 MILES FROM S45 POSTCODE WILL BE CHARGED ADDITIONALLY £1.00 PER MILE) This is a 'Spa Dolly'. Used when positioning your hot tub. Delivery and Requirements If lifting equipment of any kind is required, this is the responsibility of the customer to organise a suitable crane or lifting equipment. When the tub is being lifted the responsibility for safety and any damage which occurs to the tub or property is the responsibility of the crane or lift operator.
Site Selection and Preparation Site selection and preparation are your responsibility. Carefully read these instructions and contact us if you have any questions. N.B. Luso Spas must be informed if there is an existing hot tub in the delivery location that will need to be moved to allow access. This will incur an extra charge. Also, any cabling from existing hot tubs must be as per Luso spas specifications.
If we are not informed that we will have to move a tub, or that incorrect cable is in place, remedying this will incur extra costs. Location of hot tub Whether you've chosen to have your Hot Tub indoors or outdoors, on a patio or on a deck just make sure you check the following: Always put your spa on a structurally sound, level surface. A filled spa can weigh a great deal. Make certain that the location you choose can support the weight of your filled spa. Locate your equipment compartment, which houses all the electrical components, in a place where water will drain away from it.
Allowing water into the equipment compartment can damage the electronics or may result in tripping your house's circuit breaker or RCD. Leave yourself easy access to all circuit breakers and RCD's. Leave access to at least the entire front of the spa (the removable panels provide access to the spa's equipment) for periodic spa care and maintenance. Outdoor and Patio Installation No matter where you install your new spa, it's important that you have a solid foundation to support it. Structural damage to the spa resulting from incorrect installation or placement on an inadequate foundation is not covered under the spa's limited warranty.
If you install the spa outdoors, a reinforced concrete pad at least four inches thick is recommended for your Hot Tub. If you place the spa on the ground, even temporarily, place stepping stones under the levelling areas. The stones should be at least two inches thick and twelve inches square. Even with stones in place, the spa will inevitably settle and become unlevel. Plus, a spa surrounded by dirt or grass will soon be filled with dirt or grass from user's feet; therefore, it is important to get it onto a solid foundation as soon as possible.
Luso Spas will not fully install a Spa on a substandard temporary surface. DECKING To be certain your deck can support your spa, you must know the deck's maximum load capacity. Consult a qualified building contractor or structural engineer before you place the spa on an elevated deck or indoors. To find the weight of your spa, its contents and occupants, please contact us. This weight per square foot must not exceed the structure's rated capacity, or serious structural damage could result.
If you intend install a tub and surround it with decking, please bear in mind that you will need to install access panels to allow access to the sides of the tub for maintenance and any remedial repairs that may be required in years to come. These access panels should be large enough to allow an engineer access to the side panels of the tub and should allow enough room for the engineer to remove the screws in the side panel. This is also the requirement for tubs that are sunken into a pit or are indoors. BUILD YOUR BASE, PUT YOUR TUB ON THE BASE, THEN BUILD DECKING AROUND IT AS LOWERING A TUB INTO A HOLE THAT IS ONLY JUST BIG ENOUGH FOR THE TUB TO GO INTO IS VERY DIFFICULT, REQUIRES AT LEAST 8 PEOPLE OR A CRANE AND COULD DAMAGE YOUR NEW DECKING. If you have your tub surrounded by decking that needs to be removed before work (either warranty work or otherwise) can be carried out, this must be removed by yourself prior to our engineer arriving at your property as we cannot be held responsible for any damage that may occur to your decking or tub surround when it is removed for repair or maintenance purposes Bear in mind also that decking will vibrate and can have the effect of amplifying the sound from the pumps with its vibration.
DELIVERY METHODS AND ACCESS IF YOU HAVE ANY ACCESS QUERIES GET IN TOUCH. First, obtain the dimensions of the hot tub you have ordered from us. You will need to consider the Spa will be delivered on its side on a special hot tub trolley system. The minimum width of a pathway that is needed is 1.1Metres to enable us to deliver a tub on its side without damage to either the property or to the tub. Height can also be an issue, 350mm must be added to the longest dimension.
If your hot tub is 2,100mm x 2,100mm, when it is on its side on the trolley it may stand 2,450mm high. Any obstructions will have to be removed to allow access Also, you must consider that the trolley is not flexible and will need a wide turning area to negotiate any corners. Steps can also be an issue as hot tubs are heavy bulky items that can be very difficult to transport up steps. Extra assistance by several fit, able bodied people will be needed in the event of needing to get a hot tub up several steps. INDOOR INSTALLATION Be aware of some special requirements if you place your spa indoors.
Water will accumulate around the spa, so flooring materials must provide a good grip when wet. Proper drainage is essential to prevent a build-up of water around the spa. When building a new room for the spa, it is recommended that a floor drain be installed. The humidity will naturally increase with the spa installed. Water may get into woodwork and produce dry-rot, mildew, or other problems.
Check for airborne moisture's effects on exposed wood, paper, etc. In the room. To minimise these effects, it is best to provide plenty of ventilation to the spa area. An architect can help to determine if more ventilation must be installed. Electrical Information Any electrical supply for a hot tub outdoors should be installed by a competent, certified electrician.
All works must be certificated to part P of the building regs. Electrical installation work should always conform to BS:7671 17th edition of the wiring regulations Electrical requirements Most, if not all domestic Hot Tubs are designed for single phase 230v ac operation We will tell you the total load the Hot Tub will draw at full operation. Your certified electrician will then be able to work out what size of cabling is required. Even the smallest Hot Tub would usually require at least a 16-amp supply. Bigger Hot Tubs with 3 pumps or more generally require a 32-amp supply but this is a guide only.
ALL outside electrical supplies must have mechanical protection, this is either in the form of steel wire armoured cable (SWA) or suitable conduit. The Hot Tub MUST have its own dedicated circuit with correct size fuse breaker and RCD protection. See tub specifics for further details. A rotary isolator switch not closer to the Hot Tub than 2 metres is required so that the Hot Tub can be isolated from the main supply quickly and efficiently We generally ask for a coil of cable to be left immediately next to the Hot Tub base so that we have enough to wire it in whichever final position the customer chooses. Luso Spas specific requirements for circuit breakers.
Almost all Luso Spas hot tubs require a 32 Amp RCD protected circuit breaker fitted to your consumer unit. From the consumer unit you should have suitable armoured cable or cable protected by a suitable conduit to a suitable waterproof outdoor isolator switch 2 or 3 metres from the tub. Please consult your electrician for cable thicknesses. From the isolator switch there needs to be enough cable left to reach the furthest away corner of hot tub so that our engineer can connect the tub to the electrical supply. If you have purchased one of our 13Amp rated tubs, you will need still to supply a cable from the electrical supply that is long enough to reach around your tub to the position you require the control panel to be.
If you are siting one of the 13Amp tubs outside then you will require an ip65 waterproof socket and you will still need to supply either armoured cable or a protective metal conduit for the cable to be protected from garden tools, animals etc. For Swim Spas regarding delivery and electrical requirements please get in touch. IF YOU HAVE ANY QUERIES ABOUT YOUR INSTALLATION, CALL US. This item is brand new, not reconditioned and images shown above are of the actual item. NO RETURNS are accepted for this listing unless stated otherwise or the item arrives damaged.
Returns are welcome if item is damaged, however the buyer will have to pay return postage to us. As soon as we receive the item back and it is checked, a refund of purchase price only will be given. Returns outside the period of 30 days will be rejected. Please email for any questions you might have before bidding/buying. Before signing for any delivered items, please make sure that you have inspected the packaging for damage and if necessary take photographs.
We cannot be held responsible for any claims made for damaged items once the goods delivered have been signed for. Five Years Spa Shell We are warranted against water loss due to defects in the spa shell for five years from the original date of purchase. One Year Electrical Equipment Components: Electrical equipment components (specifically the pumps, heater, and control system) are warranted against malfunctions due to defects in workmanship or materials for one year from the original date of purchase. Warranties for Other Components The spa cover, light bulb, light lenses, fuses, headrests, cabinet finish, Step and filter are warranted to be free of defects in workmanship or materials at the time of delivery. All other factory-installed components, including but not limited ozone, speakers and jets, are warranted against malfunction due to defects in workmanship or materials for one year from the date of purchase.
In the unlikely event that a part breaks down then simply phone us and we will arrange for the relevant part to be sent out to you. Other components - Filter cartridges, spa pillows, covers and stairs are not included in this warranty. This warranty does not cover damage due to misuse, abuse, incorrect assembly, improper and irregular maintenance or accident or collision. Examples include, but are not limited to; Damage of surface due to leaving the spa uncovered or due to covering the spa with something other than lusospas Hot Tubs authorized cover, Damage to the surface due to contact with unapproved cleaners or solvents, Damages caused by operation of water temperature outside of the approved 34F – 104F levels, Damage caused by unapproved sanitizers such as calcium hypochlorite, sodium hypochlorite,“tri-chlor”type chlorine or sanitizing chemical that remain undisclosed on the spa surface, Damage due to dirty, clogged or calcified filter cartridge, Damage caused by failure to provide an even, sufficient support of spa, low water level. PLEASE NOTE THAT LOW WATER LEVEL OR BLOCKED FILTERS ARE THE TWO MAIN CAUSES OF ISSUES WITH HOT TUBS.
EITHER OF THESE CAN CAUSE THE SYSTEM TO RUN DRY AND RISK BURNING OUT THE HEATER. Please note - All warranty parts will be sent out to customer within 10 days of problem reported. Labour is not included. We advise that the fitting of any spare part, electrical or plumbing specific, be done by a trained engineer. We cannot accept any liability regarding the installation of spare parts.
Please note you are entitled to cancel your order once delivered within 7 working days. But for a refund on the product it must be in original condition. If it is needed to be collected the delivery fee will be deducted from your refund. Please contact us for details on returns or any further enquiries regarding our products. Specification Seats: 1 Loungers: 2 Dimensions: 1700mm x 2100mm x 800mm Jets: 28 Electrcial Requirements: 13AMP Heater: 2KW Maintenance Free Cabinet LED Lights Controls: BALBOA Pump: 2 Speed Pump Waterfall: Yes Water Capacity: 870 Litres Weight: 195KG Acrylic: Aristech Colours Available: Black Shell/Grey Skirt Or White Shell/Grey Skirt Payment We have four options to choose from: Cash on Delivery (deposit needed) Cheques (All cheques must clear on delivery) Bank Transfers Credit or debit card *Refunds will be subject to our standard terms and conditions.
Please note deposits are non-refundable. Delivery and Requirements Please take the time to read this information carefully, as it will provide you with the information you will need to ensure the safe, secure, and timely installation of your new spa. The following sections are guidelines on how to prepare for delivery and set-up of your new spa. Specifically covered are site selection, delivery access, ground preparation, and electrical requirements. Remember to carefully read the Owner's Manual that accompanies your spa.
Before signing for any delivered items, please make sure that you have inspected the packaging for damage and if necessary take photographs. We cannot be held responsible for any claims made for damaged items once the goods delivered have been signed for. Kerbside Delivery - (included in our prices within 150miles**) Luso Spas will send a single delivery driver and ask that at least one fit able-bodied person be available to assist with removing the tub from the trailer. Delivery and Position - ASK FOR QUOTE Luso Spas will send a two-man team and ask that at least one fit able-bodied people be on site to assist with moving the tub into position. Positioning and installation - ASK FOR QUOTE - our two-man delivery team will position the hot tub and install the hot tub to its power supply.
Depending on what hot tub is purchased will depend on power needed. No cable is provided with the hot tub. You will also get a basic guide of the hot tub. Positioning, installation and commission - ASK FOR QUOTE - our two-man delivery team will position; install and fill up the hot tub up with water. They will also sanitise your spa.
They will do a full check of the hot tub before leaving for peace of mind. Collection - FREE - this covers the use of paperwork. **(ANY DELIVERIES OVER 150 MILES FROM S45 POSTCODE WILL BE CHARGED ADDITIONALLY £1.00 PER MILE) This is a 'Spa Dolly'. Used when positioning your hot tub. Delivery and Requirements If lifting equipment of any kind is required, this is the responsibility of the customer to organise a suitable crane or lifting equipment.
When the tub is being lifted the responsibility for safety and any damage which occurs to the tub or property is the responsibility of the crane or lift operator. Site Selection and Preparation Site selection and preparation are your responsibility. Carefully read these instructions and contact us if you have any questions. N.B. Luso Spas must be informed if there is an existing hot tub in the delivery location that will need to be moved to allow access. This will incur an extra charge.
Also, any cabling from existing hot tubs must be as per Luso spas specifications. If we are not informed that we will have to move a tub, or that incorrect cable is in place, remedying this will incur extra costs. Location of hot tub Whether you've chosen to have your Hot Tub indoors or outdoors, on a patio or on a deck just make sure you check the following: Always put your spa on a structurally sound, level surface. A filled spa can weigh a great deal. Make certain that the location you choose can support the weight of your filled spa.
Locate your equipment compartment, which houses all the electrical components, in a place where water will drain away from it. Allowing water into the equipment compartment can damage the electronics or may result in tripping your house's circuit breaker or RCD. Leave yourself easy access to all circuit breakers and RCD's. Leave access to at least the entire front of the spa (the removable panels provide access to the spa's equipment) for periodic spa care and maintenance. Outdoor and Patio Installation No matter where you install your new spa, it's important that you have a solid foundation to support it.
Structural damage to the spa resulting from incorrect installation or placement on an inadequate foundation is not covered under the spa's limited warranty. If you install the spa outdoors, a reinforced concrete pad at least four inches thick is recommended for your Hot Tub. If you place the spa on the ground, even temporarily, place stepping stones under the levelling areas. The stones should be at least two inches thick and twelve inches square. Even with stones in place, the spa will inevitably settle and become unlevel.
Plus, a spa surrounded by dirt or grass will soon be filled with dirt or grass from user's feet; therefore, it is important to get it onto a solid foundation as soon as possible. Luso Spas will not fully install a Spa on a substandard temporary surface. DECKING To be certain your deck can support your spa, you must know the deck's maximum load capacity. Consult a qualified building contractor or structural engineer before you place the spa on an elevated deck or indoors. To find the weight of your spa, its contents and occupants, please contact us.
This weight per square foot must not exceed the structure's rated capacity, or serious structural damage could result. If you intend install a tub and surround it with decking, please bear in mind that you will need to install access panels to allow access to the sides of the tub for maintenance and any remedial repairs that may be required in years to come. These access panels should be large enough to allow an engineer access to the side panels of the tub and should allow enough room for the engineer to remove the screws in the side panel. This is also the requirement for tubs that are sunken into a pit or are indoors. BUILD YOUR BASE, PUT YOUR TUB ON THE BASE, THEN BUILD DECKING AROUND IT AS LOWERING A TUB INTO A HOLE THAT IS ONLY JUST BIG ENOUGH FOR THE TUB TO GO INTO IS VERY DIFFICULT, REQUIRES AT LEAST 8 PEOPLE OR A CRANE AND COULD DAMAGE YOUR NEW DECKING.
If you have your tub surrounded by decking that needs to be removed before work (either warranty work or otherwise) can be carried out, this must be removed by yourself prior to our engineer arriving at your property as we cannot be held responsible for any damage that may occur to your decking or tub surround when it is removed for repair or maintenance purposes Bear in mind also that decking will vibrate and can have the effect of amplifying the sound from the pumps with its vibration. DELIVERY METHODS AND ACCESS IF YOU HAVE ANY ACCESS QUERIES GET IN TOUCH. First, obtain the dimensions of the hot tub you have ordered from us. You will need to consider the Spa will be delivered on its side on a special hot tub trolley system. The minimum width of a pathway that is needed is 1.1Metres to enable us to deliver a tub on its side without damage to either the property or to the tub.
Height can also be an issue, 350mm must be added to the longest dimension. If your hot tub is 2,100mm x 2,100mm, when it is on its side on the trolley it may stand 2,450mm high. Any obstructions will have to be removed to allow access Also, you must consider that the trolley is not flexible and will need a wide turning area to negotiate any corners. Steps can also be an issue as hot tubs are heavy bulky items that can be very difficult to transport up steps. Extra assistance by several fit, able bodied people will be needed in the event of needing to get a hot tub up several steps.
INDOOR INSTALLATION Be aware of some special requirements if you place your spa indoors. Water will accumulate around the spa, so flooring materials must provide a good grip when wet. Proper drainage is essential to prevent a build-up of water around the spa. When building a new room for the spa, it is recommended that a floor drain be installed. The humidity will naturally increase with the spa installed.
Water may get into woodwork and produce dry-rot, mildew, or other problems. Check for airborne moisture's effects on exposed wood, paper, etc. In the room. To minimise these effects, it is best to provide plenty of ventilation to the spa area. An architect can help to determine if more ventilation must be installed.
Electrical Information Any electrical supply for a hot tub outdoors should be installed by a competent, certified electrician. All works must be certificated to part P of the building regs. Electrical installation work should always conform to BS:7671 17th edition of the wiring regulations Electrical requirements Most, if not all domestic Hot Tubs are designed for single phase 230v ac operation We will tell you the total load the Hot Tub will draw at full operation. Your certified electrician will then be able to work out what size of cabling is required. Even the smallest Hot Tub would usually require at least a 16-amp supply.
Bigger Hot Tubs with 3 pumps or more generally require a 32-amp supply but this is a guide only. ALL outside electrical supplies must have mechanical protection, this is either in the form of steel wire armoured cable (SWA) or suitable conduit. The Hot Tub MUST have its own dedicated circuit with correct size fuse breaker and RCD protection. See tub specifics for further details. A rotary isolator switch not closer to the Hot Tub than 2 metres is required so that the Hot Tub can be isolated from the main supply quickly and efficiently We generally ask for a coil of cable to be left immediately next to the Hot Tub base so that we have enough to wire it in whichever final position the customer chooses.
Luso Spas specific requirements for circuit breakers. Almost all Luso Spas hot tubs require a 32 Amp RCD protected circuit breaker fitted to your consumer unit. From the consumer unit you should have suitable armoured cable or cable protected by a suitable conduit to a suitable waterproof outdoor isolator switch 2 or 3 metres from the tub. Please consult your electrician for cable thicknesses. From the isolator switch there needs to be enough cable left to reach the furthest away corner of hot tub so that our engineer can connect the tub to the electrical supply.
If you have purchased one of our 13Amp rated tubs, you will need still to supply a cable from the electrical supply that is long enough to reach around your tub to the position you require the control panel to be. If you are siting one of the 13Amp tubs outside then you will require an ip65 waterproof socket and you will still need to supply either armoured cable or a protective metal conduit for the cable to be protected from garden tools, animals etc. For Swim Spas regarding delivery and electrical requirements please get in touch. IF YOU HAVE ANY QUERIES ABOUT YOUR INSTALLATION, CALL US. Returns This item is brand new, not reconditioned and images shown above are of the actual item.
NO RETURNS are accepted for this listing unless stated otherwise or the item arrives damaged. Returns are welcome if item is damaged, however the buyer will have to pay return postage to us. As soon as we receive the item back and it is checked, a refund of purchase price only will be given. Returns outside the period of 30 days will be rejected. Please email for any questions you might have before bidding/buying.
Before signing for any delivered items, please make sure that you have inspected the packaging for damage and if necessary take photographs. We cannot be held responsible for any claims made for damaged items once the goods delivered have been signed for. Warranty Five Years Spa Shell We are warranted against water loss due to defects in the spa shell for five years from the original date of purchase. One Year Electrical Equipment Components: Electrical equipment components (specifically the pumps, heater, and control system) are warranted against malfunctions due to defects in workmanship or materials for one year from the original date of purchase. Warranties for Other Components The spa cover, light bulb, light lenses, fuses, headrests, cabinet finish, Step and filter are warranted to be free of defects in workmanship or materials at the time of delivery.
All other factory-installed components, including but not limited ozone, speakers and jets, are warranted against malfunction due to defects in workmanship or materials for one year from the date of purchase. In the unlikely event that a part breaks down then simply phone us and we will arrange for the relevant part to be sent out to you. Other components - Filter cartridges, spa pillows, covers and stairs are not included in this warranty. This warranty does not cover damage due to misuse, abuse, incorrect assembly, improper and irregular maintenance or accident or collision. Examples include, but are not limited to; Damage of surface due to leaving the spa uncovered or due to covering the spa with something other than lusospas Hot Tubs authorized cover, Damage to the surface due to contact with unapproved cleaners or solvents, Damages caused by operation of water temperature outside of the approved 34F – 104F levels, Damage caused by unapproved sanitizers such as calcium hypochlorite, sodium hypochlorite,“tri-chlor”type chlorine or sanitizing chemical that remain undisclosed on the spa surface, Damage due to dirty, clogged or calcified filter cartridge, Damage caused by failure to provide an even, sufficient support of spa, low water level.
PLEASE NOTE THAT LOW WATER LEVEL OR BLOCKED FILTERS ARE THE TWO MAIN CAUSES OF ISSUES WITH HOT TUBS. EITHER OF THESE CAN CAUSE THE SYSTEM TO RUN DRY AND RISK BURNING OUT THE HEATER. Please note - All warranty parts will be sent out to customer within 10 days of problem reported. Labour is not included. We advise that the fitting of any spare part, electrical or plumbing specific, be done by a trained engineer.
We cannot accept any liability regarding the installation of spare parts. Please note you are entitled to cancel your order once delivered within 7 working days. But for a refund on the product it must be in original condition. If it is needed to be collected the delivery fee will be deducted from your refund. Please contact us for details on returns or any further enquiries regarding our products.
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